UK broadband provider Be have admitted that they leaked user information in an aborted change to their web-site. On the 22nd of July 2009 Be launched a new web-site and promptly took it down after users noticed they could see other people's information. Be have released the following statement, but have otherwise not commented further on the leak. The Be leak follows a series of leaks of personal information in the UK by government departments and private companies.

Dear Members

Sorry for the delay in updating you on the issue with the new member centre but we wanted to be absolutely sure we had all the facts before responding.

We now know that a very small % of the Be member base who logged in between 12pm and 9.30pm on Wednesday 22nd had some of their details exposed to other members.

 
If you have NOT visited the new member centre you are in no way affected.

We can confirm the following:
No bank details were ever exposed

There were very few instances where a customer's name was exposed. Otherwise only DSL numbers and addresses would have been seen

Thankfully the issue was picked up very quickly and we immediately took the member centre offline.

We're still identifying the root cause of the issue and will not be re-releasing the new member centre until we're confident that it's fixed and have tested it to be sure.

We are very sorry and accept that this should not have happened and we are working very hard to ensure that this never happens again.

If you did log in to the new Member Centre before we took it down on Tuesday evening, and have any concerns please email the dedicated email address we have set up: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Thank you for your ongoing support.
Everyone@Be

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